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The Guru Blog
Where Loyalty Really Begins: After the Sale
You’ve made the sale—now what? Many businesses focus all their energy on acquisition. But real growth comes from retention. Customer...
Jun 201 min read
How Customer Support Saves Sales
Every complaint is a chance to reconnect. Poor support ends the conversation. Great support opens it up again—and can rescue the sale in...
Jun 131 min read
Support Is the Real Brand Experience
Think branding ends at your website or ads? Think again. Support is where promises are tested. If your brand stands for trust,...
Jun 101 min read
Empathy in Support: The Secret to Satisfaction
Behind every support ticket is a person. They’re frustrated. Confused. Stuck. Empathy—real, human connection—is what helps them feel...
Jun 81 min read
The True Cost of Poor Customer Support
A missed email. A rude agent. A long wait. It might not seem like much, but to a customer, it's everything. Poor support causes customers...
Jun 71 min read
The Business Value of Great Customer Support
Every business says they care about customers—but do their actions show it? Great customer support isn’t about “handling tickets.” It’s...
Jun 51 min read
A new way of offering Customer Support.
Official Launch of The Support Gurus Welcome to the official launch of our new business, The Support Gurus! We are dedicated to providing...
Oct 12, 20241 min read
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